Jolen Anderson is the Chief People and Community Officer at BetterUp. In her role, Jolen is not just responsible for leading the talent and people strategy at BetterUp, but she also connects and speaks with numerous HR leaders and other members of the broader HR ecosystem.

During the conversation, Jolen spoke about the challenges and opportunities facing HR leaders today, and the complex nature of the role, especially in navigating both technology topics (ex: Artificial Intelligence) as well as human topics (ex: politics) Jolen also spoke about the importance of developing managers and leaders with skills in resilience, empathy, and coaching, so they can help elevate the performance of each individual employee.

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