Sarah Franklin is the CEO at Lattice. After starting her career as a chemical engineer, Sarah spent 15 years at Salesforce and along the way has spent a lot of time collaborating and partnering with different C-Suite roles on using technology and AI to enhance the employee experience. Now in her role as CEO of an HR software company, Sarah spends her time talking with Chief People Officers, and has a keen understanding of how they navigate the strategic and operational challenges in today’s work environment.

During this conversation, Sarah shares her reflections on the evolving role of HR, the CEO-CPO relationships, and the role of and how companies can foster manager effectiveness to drive performance and employee engagement. Sarah also shares insights on the role of AI in HR, balancing technology with human skills, and strategies for creating high-performing teams in today’s dynamic workplace.

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