Debbie Lovich is a Managing Director & Senior Partner at Boston Consulting Group and Author of Make Work Work: The 5 Daily Practices of the Employee-Centric Leader. In this episode of The Edge of Work, Debbie discusses why she believes work is broken and how organizations can become more employee-centric without sacrificing performance. She explains why employee experience needs to focus on the work itself, not just HR programs, and why the perceived trade-off between employees, customers, and shareholders is a false one. Debbie also shares the five daily practices leaders can use to create better workplaces: celebrate them, go see and help, be interested, co-create, and do it first. She also discusses what these practices look like in action, including how leaders can model change and encourage AI adoption.
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Links
- Debbie’s LinkedIn: https://www.linkedin.com/in/debbie-lovich-634b681/
- Debbie’s Book: https://www.amazon.com/dp/B0GHP1B28Z?lv=shuf&channelId=500&plpRedirect=mhFallback